Rent a Flyboard - Rental Policy

    Policy

  • You must arrive 20 minutes before your scheduled flight time, which will give you sufficient time to fill out the necessary paperwork, make any payments, and watch the training video.
  • All riders will be outfitted with a life jacket in addition to the flyboard which also provides floatation, however, it is a requirement that all riders have the ability to swim, as it is necessary to be comfortable and able to maneuver in the water.
  • All riders must agree to and sign our Cabo FlyBoard Liability Release Form.
  • To ride the FlyBoard you must be at least 10 years of age. The minimum required weight is 85 lbs (38 kg) and the maximum is 300 lbs (136 kg). Anyone under the age of 18 requires parental consent.
  • You will be required to wear a helmet and life jacket during the flight. We provide sizes from XXS to XXL.
  • You will NOT be permitted to ride if you are intoxicated or impaired in any way.
  • If you have any mobility issues or have had previous back, neck, leg or knee injuries that could cause any risk to you during the activity, you will not be able to ride the FlyBoard. For safety reasons, pregnant women must not ride the FlyBoard.
  • We do not use the arm nozzles on our FlyBoard. This allows more mobility and a more comfortable and natural feeling for the user.
  • Controlling your own throttle is prohibited for any rental operations, for security reasons. The certified trainer controls throttle, starting you very low and letting you go higher according to your progress, you control all directional movement shifting your body weight.
  • Remember, FlyBoarding is an extreme sport and it requires a little bit of effort, but no previous experience is required. It's important that you love water and are excited about trying something new!.

    Cancellation Policy

  • 100% refund if you NOTIFY CABO FLYBOARD by email, phone, or at our office, at least 48 hours prior to your reservation. 50% will be refunded if you NOTIFY CABO FLYBOARD between 24 - 48 hours in advance. No refunds will be given within 24 hours of your reservation unless due to a documented medical emergency (non alcohol or substance related). We are very reasonable, so contact us, but you must understand that when you make a reservation we expect you to be there. In the case of the port being closed due to bad weather, we will refund your payment 100%, or reschedule if possible. We do not refund taxi or transportation costs, so if the weather looks bad, please contact us first. If you do not arrive for your scheduled reservation and you have not contacted us, you will lose 100% of your payment.

    If you arrive LATE you will not be able to do the activity and you will loose 100% of your payment.

    If you provide 48 hours notice, you will be able to reschedule your appointment. Reschedule requests between 48 - 24 hours notice will be subject to a $30 USD fee, per person rescheduled. No changes will be allowed under 24 hours. Any reschedule requests are also subject to availability. If any members of your party reserved do not arrive to do the activity, the rest of the party members may use the time of those absent, but NO partial or full refunds will apply.

    You won't be able to do the activity if you are intoxicated or not in good condition to perform NO REFUND.
  • PLEASE MAKE SURE YOU ARE UNDER THE SAME CABO TIME, SOMETIMES CELLPHONES DON'T UPDATE, IF YOU ARE ON A CRUISE, PLEASE ASK A LOCAL WHAT TIME IT IS, AND MAKE SURE YOU BOOK YOUR SESSION WITH ENOUGH TIME TO GET TO OUR LOCATION AND BACK TO THE DOCK (We are located at about 5 min water or regular taxi ride or 25 min walk away from the Cruise Dock)